Coaching in hospitality(餐旅酒店管理及技術培訓)


★版別:公播版
★片長:18分鐘
★索書號:DVD  338.47910715  C63  2011
★內容:
The longevity of the hospitality industry is dependent on the quality of coaching given to today’s trainees and apprentices.Yet many hospitality managers consider coachinf a time-consuming and costly exercise. This program uses input from hospitality training experts and loads of real world footage and examples to shing a spotlight on coaching in a hospitality environment,and to explain key factors for effective coaching.We start by outlining the purpose and importance of coaching,followed preparing for coaching.Next is an in-depth look at on-the-job coaching,followed by the all-important follow-up.We conclude by reinforcing the many benefits of coaching.
★請購單位:餐旅系

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