分類: 中文300/西文500科學類600科技類

★版別：公播版
★級別：普遍級
★發行：昇龍數位
★製作：日本NHK
★片長：60分鐘
★請購單位：通識中心
★索書號：DVD 327.12 6022 2013 V.1-2
★內容：
春雨驚春清穀天，夏滿芒夏暑相連；
秋處露秋寒霜降，冬雪雪冬小大寒。
每月兩節不變更，最多相差一兩天；
上半年來六廿一，下半年來八廿三
春季：立春 雨水 驚蟄 春分 清明 穀雨
夏季：立夏 小滿 芒種 夏至 小暑 大暑
秋季：立秋 處暑 白露 秋分 寒露 霜降
冬季：立冬 小雪 大雪 冬至 小寒 大寒

大自然與人息息相關，節氣亦是生活起居不可缺少的基準，日本的二十四節氣，是飛鳥時代由中傳日，因此日本稱「舊?」或「太陰太陽曆」同等於我們的「陰曆」或「農民曆」。而在四季變化分明的日本，每個季節中各個地區，都會有屬於當地文化的祭典活動。在古代農民配合著這些節氣，栽種適時的植物；漁民也配合節氣變化，知道各種魚類的成長。影片裡穿插了日式俳句，更能充分感受季節與氣候的微妙變化。

★版別：公播版
★索書號：DVD  647.94068  H797i  2008  v.1 
★片長：18分
★請購單位：餐旅系

★版別：公播版
★片長：22分鐘
★索書號：DVD  658.812  C969s  2011 
★內容：
In this humorous video that is reminiscent of “The Office”, join the employees of the fictitious Lucky Star Coffee Company as they learn about customer service. Mark, the shop manager, thinks he’ll be leading a training seminar on good customer service. And why wouldn’t he, since he knows everything to know on the subject? Mark and his crew quickly discover the reason for the seminar when they are shown security camera footage of misguided (and hilarious) interaction with customers. Through the seminar, viewers learn three main steps to good customer service including:
•Listening to the customer
•Anticipating needs
•Admitting mistakes
★請購單位：餐旅系

★版別：公播版
★發行：Kantola Productions LLC
★片長：12 分鐘
★索書號：DVD  658.812  Se69  2008
★內容介紹：
Use this customer service DVD to teach your employees that all customers deserve equal treatment.
Your customers. Some are elderly. Some have different ethnic backgrounds. Some are from other countries. One thing they have in common, though, is that they all deserve the same level of service and respect. Yet, as well-publicized denial-of-service settlements have shown, sometimes customers do not receive equal treatment.
This customer service video helps you create a culture of inclusiveness in every one of your locations. It makes the point that every customer deserves excellent customer service—regardless of age, ethnicity or national origin.
Help ensure that your employees understand that even the slightest discrimination against customers will not be tolerated.
影片預覽： http://www.kantola.com/Service-for-All-PDPD-311-K.aspx

★請購單位：餐旅系

★版別：公播版
★發音：英語
★發行：TV Choice Productions
★片長：30 分鐘
★索書號：DVD  658.022  C116  2000 
★內容介紹：
The film tells how Dave and his brothers set up a cafe-bar. They get planning permission, they design the interior, open up and customers pour in.
But six months on, there’s a crisis. Money’s going out as fast as it’s coming in. And a lack of control means they don’t know where it’s going. The business comes close to going bust. Key staff resign, angry at not having been paid their bonuses.
Eventually the cafe bar weathers the storm. A new management regime is introduced, with tighter financial controls and a new stock control system. The key lesson: a new business needs a sound financial base.

影片預覽：http://clips.tvchoice.uk.com/thecafebar.html

★請購單位：餐旅系